• Libra00@lemmy.ml
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    1 day ago

    And the biggest hole in yours is that you can’t imagine that people have better shit to do than learn your job alongside their own just to make it a little easier on you. Call me when you’re spending hours every day studying up on medicine and law so that you can also find the answer to your simple medical/legal questions in 30 seconds online just like doctors and lawyers can.

    What you have is a magical thing called ‘job security’ that others would kill for. You are needed to figure out complex technical computer shit because other people have other shit they want to be doing with their time. If they actually did as you suggested you wouldn’t have a job anymore. But instead of viewing that as a positive - instead of feeling needed and valued for something that you contribute to society - you choose to view it as a negative: any inconvenience exists solely to make your job harder, and how dare people not devote even more of their life to making yours a little easier? I know, I felt exactly the same way when I worked IT, and it’s a big part of why I left.

    Yes, companies are simplifying and refining things, in some cases they do remove functionality, that’s just the way technology works. My dad called himself a shade-tree mechanic, but when I was growing up there was nothing on a car he couldn’t fix. Nowadays he takes it to the shop not because he’s prevented from fixing it but because cars have gotten vastly more complicated in the ensuing ~40 years and he - despite being a very capable and technically-minded person - just couldn’t keep up with it anymore because the business of doing his job and raising his family was more important.

    If you want to be angry at companies for obfuscating or removing functionality then brother I’m right there with you. Just don’t be making assumptions about other peoples’ intelligence just because they don’t have the time or interest to sink countless hours into this just to make your life a little easier.

    • brax@sh.itjust.works
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      10 hours ago

      No, I don’t mind them making things easier at all. It’s when they make them easier at the cost of making the useful power features harder to get to (or removed altogether).

      I’m also not expecting people to be able to understand complex technical troubleshooting or anything either.

      I’m just expecting that people understand the basics of Windows usage. How to min/max a window, what a start button is, what a taskbar is, how to copy/paste text, how to end a task in the task manager (to name a few things). Nothing new, nothing fancy. The windows 7 “Devices and Printers” style window is something I would expect any user to handle if they need to map a networked printer, or see what devices they have connected in the simplest way.

      • Libra00@lemmy.ml
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        7 hours ago

        I’m also not expecting people to be able to understand complex technical troubleshooting or anything either.

        No, you’re just calling them stupid for not having spent the time to learn things you with your technical expertise and high comfort level with technical subjects think ought to be pretty simple. I agree that everyone could benefit from increasing their computer literacy, but I also understand that people prioritize the things they care about and that they’re not stupid for not caring to learn the stuff you think they ought to.