Customers may “misunderstand the consequences of canceling,” cable lobby says.
  • The Hobbyist@lemmy.zipEnglish
    76·
    9 months ago

    We Shouldn’t Have to Let Users enroll Service With a Click. Customers may “misunderstand the consequences of enrolling,”

    Sounds ridiculous? Because it is. Clicking the cancel or enroll button is pretty much what you expect… This is utter nonsense, obviously.

    • Eager Eagle@lemmy.worldEnglish
      4·
      9 months ago

      Honestly, signing up for a service sounds way more risky than cancelling. I think singing up should be 2x more bureaucratic than cancelling it.