• lolcatnip@reddthat.com
        link
        fedilink
        English
        arrow-up
        6
        ·
        edit-2
        11 months ago

        I’ve worked in that area. It was broken back in the 90s and I doubt the crusty old parts of the system have gotten any better. I was tasked with writing a more modern wrapper for part of the legacy system, and when I asked for documentation I was told they had literally nothing to give me.

        I was just an intern at the time so maybe someone with more clout could have gotten sometime to dig in a forgotten closet for old technical docs, but it still strikes me as a very bad sign when technical docs for a system every agent uses all day every day aren’t immediately available on the company’s intranet.

        • PipedLinkBot@feddit.rocksB
          link
          fedilink
          English
          arrow-up
          2
          arrow-down
          1
          ·
          11 months ago

          Here is an alternative Piped link(s):

          it is.

          Piped is a privacy-respecting open-source alternative frontend to YouTube.

          I’m open-source; check me out at GitHub.