Even though our computers are now better than 15 years ago, they still malfunction 11%–20% of the time, a new study from the University of Copenhagen and Roskilde University concludes. The researchers behind the study therefore find that there are major gains to be achieved for society by rethinking the systems and involving users more in their development.
I don’t know how many times I’ve taught my coworkers to use the search features or ctrl+f function … at this point it feels like they are willfully forgetting. They ask me to help them do something, I go over to their computer, one of the steps is to bring up 1 specific document from the list of 100+ documents, they proceed to slowly scroll… and scroll… and scroll…