I agree with you. I wasn’t referring to the actual contents so much as OP’s attitude about the e-mails from the CEO. I think Kagi could benefit from hiring, or at least consulting, with specialists in the field to better define their position. It’s clear that OP has legitimate concerns.
After turning the word into a noun though, you’ll need to know how to turn it back into an adjective. We use “-less” to turn the noun into an adjective.