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Joined 4 months ago
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Cake day: June 29th, 2024

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  • I would do a search for job listings that would be the jobs you would be applying for if you chose to leave your job or were laid off. Do the job descriptions list the certifications you are thinking about getting? If so, it might be worth pursuing, especially if you can get your current employer to pay for it.

    For example, almost every project manager job lists PMP certification. If you are currently a PM and don’t have it, you might want it just in case you get laid off to improve your chances of getting a new job. Otherwise, you might be up against 10 other candidates with just as much experience, but 3 of them have a cert and you don’t even get a screening interview.


  • At my old company we would ban customers that were repeatedly abusive to customer service agents. Agents had the right to hang up on customers that were being abusive and if the same customer kept getting reported, eventually they would receive a letter from the legal department telling them to stop. If it continued, they would get banned.

    I remember one guy was so bad that a director got the phone system to automatically route any calls from him to his mobile line and put him in his phone book. He would very politely greet him by name as soon as he picked up the call to make it clear that he wasn’t ever going to get through to anyone else.


  • At a prior employer, we noticed that there were many customers getting essentially free service ($100-200 per month) by calling customer service hundreds of times per month and asking for credits for all sorts of things. They were generally very nice and just picked up $5-10 credits until their service was free. Beyond the free service, they were costing the company the expense of the service calls.

    We started routing all of them to a small group of agents and flagged the accounts so the agents would deny them pretty much every time. It was kind of funny because we didn’t tell them anything changed, but you could see that some of them noticed because they started asking which call center they were talking to. They would immediately hang up and call back over and over and just keep going back to the same place. Eventually most of them gave up.

    Note: nobody here would/should feel sorry for this particular company, but I still thought it was funny to see these scammers get mad that we caught on to the scam.


  • sevan@lemmy.catoTechnology@lemmy.mlOpenAI Is A Bad Business
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    27 days ago

    Thanks, I’m guessing the benefit of subscribing is to create that persistent relationship. The free version from MS that I’m using times out after a while. I definitely get the problem of it making up experience for me when it encounters something in a job description that isn’t referenced anywhere in my info. Honestly, I’d probably get more interviews if I just let it make up stuff, but I’m guessing that might become a problem for me later. :)


  • sevan@lemmy.catoTechnology@lemmy.mlOpenAI Is A Bad Business
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    27 days ago

    Can you share a bit about how you used it? I’ve used Copilot a bit to try the same thing, but it makes so many errors that I spend too much time editing and fixing them. Also, after running quite a few cover letters, I found that the text was repetitive and unnatural in a way that made it really obvious that it was an LLM writing the letter and not a person.




  • I used to judge people for going about their daily lives with headphones on (like shopping) as being antisocial. In the last few years, I’ve come to realize they were just quicker to realize how annoying our society is and I’m increasingly likely to join them.

    Recently I went to a mall and visited all the department stores. One of them had a guy playing a piano live and my first thought was “how quaint”. Then, as I sat and waited for my wife to try things on it struck me that I wasn’t hearing horrible music played over speakers - the piano was really nice. Why can’t places go back to playing relaxing music like that (even recorded)?







  • This is probably a good thing. I packed on a ton of weight when I was in college because fast food was really cheap. Things like dollar menu sandwiches, 5 for $5 at Arbys, $0.29 hamburgers on Sundays at McD, etc. I remember strategically buying bags full of fast food and putting them in the freezer because I couldn’t make food that cheap. Reheated from the freezer tasted HORRIBLE, but it was cheap and I was broke. At these prices I would have made better decisions for my health.


  • I’ve been applying similar thinking to my job search. When I see AI listed in a job description, I immediately put the company into one of 3 categories:

    1. It is an AI company that may go out of business suddenly within the next few years leaving me unemployed and possibly without any severance.
    2. Management has drank the Kool-Aid and is hoping AI will drive their profit growth, which makes me question management competence. This also has a high likelihood of future job loss, but at least they might pay severance.
    3. The buzzword was tossed in to make the company look good to investors, but it is not highly relevant to their business. These companies get a partial pass for me.

    A company in the first two categories would need to pay a lot to entice me and I would not value their equity offering. The third category is understandable, especially if the success of AI would threaten their business.