• Moonrise2473@feddit.it
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    4 months ago

    How can be legal? Bot detection should apply almost immediately, not after six months.

    It smells like “we sold too many tickets, we need a plausible excuse to refund people”

    And there’s a simple trick to stop bots: make tickets non transferable. But that would hurt their secondary sales on that other reselling site operated by themselves, and shows wouldn’t be sold out immediately due to FOMO (if tickets can be resold even at a higher price, people would buy them even if they’re not 100% sure they can attend the show)

    • FourPacketsOfPeanuts@lemmy.world
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      4 months ago

      make tickets non transferable

      This sounds sensible, but in practice ID checking however many tens of thousands of people on their way into a venue would take forever. (Not to mention now having to deal with the portion of genuine customers who’ve forgotten to bring Id etc)

          • explodicle@sh.itjust.works
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            4 months ago

            Could they just allow the account holder to void the old ticket code and issue a new one? Then you’d have to trust resellers to not yoink your ticket after they walk away with your money.

            • FourPacketsOfPeanuts@lemmy.world
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              4 months ago

              Oh I see, you mean ban legit reselling?.. could do. no chance of stopping unofficial reselling though (gumtree whatever). It’s a terms of service thing not a legal thing. So gumtree, eBay etc are not obliged to take down such things. And of course they would never stop touts doing it in person on approaches to a venue…