This may not be a Linux specific problem as I had the exact same issue earlier with Windows 7 and it’s one of the reasons I installed Linux in the first place.

The specific game I’m trying to play is DayZ but it may not be issue specific to this game. It worked flawlessly untill this point. I had made no changes to anything. Basically when I try to launch the game it starts loading up normally and then just apparently quits and the “Play” button goes back green. No error, no black screen, no freezing or anything. It just stops launching the game.

I’ve tried checking the integrity of files, deleting downloads catche, disabling steam cloud, removing launch options… nothing. Almost like it gets blocked by firewall or something. However I feel like it may be an issue with steam itself or then it’s a hardware issue (I’ve got really old PC)

Few things I’ve noticed that may or may not be related:

  • When opening up steam it almost always used to download some updates first and check the integrity of them or something. Now it doesn’t. It just opens up Steam. When I click “check for updates” it says everything is up to date.

  • The firmware updater shows available updates for my SSD and HDD but no option to update. I also tried with sudo fwupdmgr get-devices but it says “UEFI firmware can not be updated in legacy BIOS mode See https://github.com/fwupd/fwupd/wiki/PluginFlag:legacy-bios for more information.”

  • In the privacy settings it says “checks failed” and gives me this message:

  • I’ve tried reinstalling Proton BattlEye Runtime but it wont let me uninstall it and says “missing shared content”
  • Critical_Insight@feddit.ukOP
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    10 months ago

    I’ve been using Linux for only a couple of weeks and all this is complete hebrew to me. I have no clue what is snap version of steam.

    • Yuumi@lemmy.world
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      10 months ago

      I’m not trying to steal hollyberry’s job here but here is my understanding of snaps (and why they aren’t good).

      Snaps were created by Canonical (The company behind Ubuntu) to fix the issue of inconsistent dependencies. The problem with the format is that the market is proprietary and they just aren’t very good. Also they perform somewhat worse than Appimages and Flatpak.

      Personally I reccomend you look into Flatpak, as it’s a better sandboxing format than snap is.

      Also the reason you ended up with the SNAP version of steam is because Ubuntu prioritizes the snap version over the native version when using

      apt install steam 
      
      • itslilith@lemmy.blahaj.zone
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        10 months ago

        the last part is not true, apt installs things natively. Ubuntu software (the graphical app store) uses snap, however

        I stand corrected. The apt packages on Ubuntu sometimes just install snaps under the hood. really strange move by Canonical

        • Critical_Insight@feddit.ukOP
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          10 months ago

          Yeah I installed Steam using the Ubuntu app store. Now I’m trying to uninstall it but it’s been going on for an hour and doesn’t seem to be progressing anywhere.

          • itslilith@lemmy.blahaj.zone
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            10 months ago

            I’m sorry you’re having such a bad experience. It should be as simple as uninstalling in the Ubuntu store, and then reinstalling either using apt or flatpak. Is the uninstall not working?

            • Critical_Insight@feddit.ukOP
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              10 months ago

              I need no try again. The uninstall failed the first time. It got stuck at 80% or so. I’ve had so much issues with Linux from the start that I’m getting suspicious about wether it’s a hardware issue.

              • Para_lyzed@lemmy.world
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                10 months ago

                The uninstalling issue almost certainly isn’t hardware related, Ubuntu’s app store is just a pile of hot garbage. Stuff like that happens all the time, or at least that was my experience years ago when I used Ubuntu, one of the (many) reasons I no longer recommend Ubuntu to new users.

                As for the Steam issues, it’s probably a mix of software and hardware issues. It seems there are some permissions issues (likely caused by snap), but it also seems like there are GPU driver issues. What GPU do you have? If you have an Nvidia card, have you installed their drivers? There is also a very real possibility that your card is so old that DayZ is no longer compatible with it (which may be the case given that it wasn’t working in Windows, but to be fair Windows 7 is incredibly out of date and doesn’t receive updates so it could have also been a software/driver issue there).

                • Critical_Insight@feddit.ukOP
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                  10 months ago

                  My GPU is just a few years old GeForce GTX 1660 SUPER and I just updated the drivers from 535 to 545 but no difference. However I’ve gotten a prompt saying that Steam needs nvidia-driver-libs:i386 so I’m not sure if I should install that instead or in addition to the ones I already have.

                  I still haven’t been able to uninstall steam snap(?) either. I’d like to try the non-snap version using terminal but I don’t know how to proceed. I’m sorry I’m such a novice with Linux. I’m feeling like my replies are really unhelpful.

                  EDIT: No luck trying to install the other drivers. All I got is this:

                  • Para_lyzed@lemmy.world
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                    10 months ago

                    If you were to open the Software & Updates app and go to Additional Drivers, does the driver package you tested say it comes from Nvidia and it is “(proprietary, tested)”? If so, then your drivers should be fine. nvidia-driver-libs:i386 is 32-bit, so I don’t know why you would need that installed unless DayZ is only compatible with 32-bit drivers for some reason. I have Steam installed on my Fedora install, and I don’t have any 32-bit Nvidia drivers installed but everything works perfectly. That’s a separate issue altogether, and I don’t recommend running 32-bit drivers unless your system is 32-bit. Can you copy the “System Details” window in the About tab of the Settings app? It should have Hardware and Software information like the CPU, GPU, windowing system, etc. There are a few things that could cause issues that I might be able to glean from that.

                    I’m on Fedora, but since it’s running Gnome it should theoretically look the same. You access the system details here:

                    SystemDetails

                    CopySystemDetails

                    Here’s what mine looks like for reference:

                    System Details Report


                    Report details

                    • Date generated: 2024-01-10 07:58:06

                    Hardware Information:

                    • Hardware Model: ASUSTeK COMPUTER INC. ASUS TUF Dash F15 FX516PM_FX516PM
                    • Memory: 16.0 GiB
                    • Processor: 11th Gen Intel® Core™ i7-11370H × 8
                    • Graphics: Intel® Xe Graphics (TGL GT2)
                    • Graphics 1: NVIDIA GeForce RTX™ 3060 Laptop GPU
                    • Disk Capacity: 1.0 TB

                    Software Information:

                    • Firmware Version: FX516PM.329
                    • OS Name: Fedora Linux 39 (Workstation Edition)
                    • OS Build: (null)
                    • OS Type: 64-bit
                    • GNOME Version: 45.2
                    • Windowing System: X11
                    • Kernel Version: Linux 6.6.9-200.fc39.x86_64

                    To uninstall the steam snap, you should be able to open up a terminal and type the following:

                    sudo snap remove steam
                    

                    And assuming that works, to install the native version of Steam (which should be what’s installed anyway, but Canonical is pushing their proprietary snap BS that has never worked well), this should apparently work (I don’t have an Ubuntu install to test on though):

                    sudo add-apt-repository multiverse
                    sudo apt update
                    sudo apt install steam
                    

                    If it prompts you for anything, you can just confirm by typing “y”. I’d recommend you check that it isn’t installing the snap version, but I don’t know how to guide you to do that, really. I haven’t used a distro with the Aptitude package manager in over 5 years.

                    Of course, it probably isn’t helpful, but I’d recommend avoiding vanilla Ubuntu if you aren’t already too deeply invested. Linux Mint seems to be a common recommendation for new users and it’s based off Ubuntu, but in all honesty I’d probably recommend Nobara (gaming focused and more user friendly version of Fedora). That way you don’t get snaps shoved down your throat by Canonical, which break things constantly. Up to you if you want to install another OS though; in theory you shouldn’t need to, and there should be a way to resolve these issues with your current install.

                  • Para_lyzed@lemmy.world
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                    10 months ago

                    By the way, if you still have issues after the native Steam install and it gives you the same 32-bit driver warning, you should be able to resolve it with the following:

                    sudo dpkg --add-architecture i386
                    sudo apt update
                    sudo apt install nvidia-driver-libs:i386
                    

                    That is of course assuming that the error message you pasted in another thread gave the correct package name, which is not a guarantee. It should have automatically been installed as a dependency to Steam if it was installed through apt though, so I don’t feel like that will necessarily be a solution.

          • Skull giver@popplesburger.hilciferous.nl
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            10 months ago

            I think this is completely unacceptable and it’s unfortunate that Canonical decided to make this bullshit the first Linux experience for many users.

            This stuff (basically, Snap or the “Ubuntu Software”) is one of the reasons many Linux enthusiasts are so mad at Canonical for pushing their Snap stuff through everyone’s throat. They invented a new software distribution format with significant limitations that power users can weigh the pros/cons of (and in many cases it’s a fine alternative!) but end users like you end up with scenarios where software simply doesn’t work.

            The kicker? The Steam snap package isn’t actually maintained by Steam! It’s maintained by Canonical, the company behind Ubuntu. The package appears in the normal software store UI, but their wiki recommends running a bunch of command line tools to make it work correctly.

            And then the worst part: their own wiki says:

            You should consider disabling snapshotting when uninstalling Steam, as snapshots can be incredibly large and take a long time to create since they will contain your Steam library.

            To uninstall, run either

            # Completely removes Steam and its data, without creating a snapshot
            snap remove --purge steam
            

            or

            # Disables snapshots for ALL snaps on your system, and then removes Steam (you can set this back to 744h after)
            snap set system snapshots.automatic.retention=no
            snap remove steam
            

            Basically: for easy updates/downgrades, snapshots of applications are created during installs or uninstalls, and when you clicked “uninstall”, Ubuntu decided to make a copy of your entire Steam install before removing it, in case you want it back. That’s probably why your uninstall is taking forever.

            For future reference: Canonical’s Snap packages have a competitor that just about every other Linux distribution uses: Flatpak. Unfortunately, due to decisions by Canonical, to use it on Ubuntu, you will need to install a second software store. Flatpak has advantages and disadvantages, but at least Steam will work when you install it through that.

            In my personal opinion, the best way to use Ubuntu is to remove Snap, avoid Snap packages, and use Flatpaks instead. The rest of Ubuntu is probably one of the best Linux experiences a newcomer can have, but Canonical’s self-sabotaging through issues like this are making it very hard to try Linux for games.

        • Skull giver@popplesburger.hilciferous.nl
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          10 months ago

          Unfortunately, Ubuntu has been hijacking some major packages (Firefox, notably), causing apt install firefox to install Firefox as a Snap package. Most packages come from APT repositories, but it’s become impossible to anticipate whether or not a Snap will be installed.

    • hollyberries@programming.dev
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      10 months ago

      Thankfully someone stepped in about snap… I don’t like it and would have gone on a rant without circling back to the issue on hand lmao

      As recommended somewhere up the chain, try a different version of Proton. Support for your hardware may have been deprecated.

      From here, I’m out of my element. Best of luck, sorry I couldn’t have been of more help!